Derrick Douglass

:::: Chevron :::: San Ramon: CA ::::

Business Analyst

Identified data sources, analyzed and evaluated trends and developed a business case to support sourcing efforts

Conducted a comprehensive spend analysis that identified the companies demand for laboratory services

Developed a supply market analysis in support of Chevron’s sourcing initiatives

:::: Temple University :::: Philadelphia: PA ::::

Manager of Software Development

Led teams that analyzed consumer needs, managed projects, designed products and resolved mission critical issues to decrease expenses and increase both efficiency and revenue. Created and implemented direct marketing campaigns that increased consumer call-to-action by 30%

Designed internet-based product that increased product development efficiency by 33%

Led cross-functional development team producing a website that increased customer satisfaction by 45% and productivity by 23%

Designed Employee Sick Time product that isolated and decreased productivity losses by 6%, increased revenue $45,000 and the accuracy of revenue forecasts

Identified a critical product defect that saved $37,000 in revenue

Developed strategies that increased data accuracy by 7.8%

:::: Siemens :::: Malvern: PA::::

Software Engineer:Programmer/Analyst

Analyzed, designed, tested and executed products that increased consumer satisfaction and product usability

Developed analytical and forecasting toolkits and reports

Implemented project management product that increased productivity by 13%

Created a vital data management product that improved data integrity by 23% and efficiency by 9%

Executed critical enhancements to product implementation, product management and expense tracking systems that increased consumer usability by 11%